How does the increased focus on Customer Experience across sectors impact your members' expectations? Here are seven areas to focus on to provide a great member experience in 2018.
Anna Bjorkman- March 23rd, 2018
Running masterclasses for your members can be a great way to give existing members value and recruit new ones. Kimberley White, Project Coordinator at Textiles Scotland shares her top tips with us.
Kimberley White- February 10th, 2018
What topics resonated the most with the membership sector in 2017? To get an idea we looked at the most shared content.
Anna Bjorkman- January 12th, 2018
We spoke with 4 young members of The Rank Foundation who have been using their online community during 2017. Here are their thoughts.
Anna Bjorkman- December 16th, 2017
GetApp Lab uncovers the importance of online member portals - Our thoughts on the 2017 Membership Management Report
We looked at the GetApp Lab Membership Management report. Here are the findings that stood out to us.
Anna Bjorkman- December 8th, 2017